Guest feedback welcome
at Vienna's most central
What you can expect from us are superior offerings and a professional high-class service at it's best, but as a privately managed four-star hotel we aim for more: We want you to feel at home and want to return.
That's why we have developed our “feel-good concept" and work hard every day to exceed our guest's expectations. If your stay with us was to your satisfaction, it would be our honour if you could recommend us to others.
Guest feedback is a top priority
Constructive criticism is highly important to us. It is the only way we can develop ourselves further and correct mistakes immediately. If something is not entirely to your satisfaction, please approach us immediately so a suitable solution can be found quickly.
Please do not hesitate to direct your feedback, suggestions or criticism to our hotel manager Felix Neutatz either in person or by telephone, mail or fax. If you use email, please include your contact details.
We will get back to you promptly.
Thank you very much.
Hotel am Stephansplatz